Pioneer Service Replacement Program

The roll-out of rainwater tanks to property owners in Pioneer is continuing as part of the Pioneer Service Replacement Program.

Expressions of interest have been received from 95 per cent of all eligible property owners with a total of 24 tanks either installed or nearing completion.

Those property owners who are yet to sign and return a service replacement contract are being encouraged to do so as soon as possible.

TasWater hosted a community meeting at Pioneer on 7 October.

Topics discussed on the night included:

Pioneer water supply dam

The dam has been bypassed and storage tanks installed nearby. The dam wall has been breached to prevent it from refilling as investigations continue into its long-term future.

A request was made at the meeting for TasWater to provide engineering reports into the dam's safety. The relevant Entura report can be found in the document library on this page.

Fire fighting

TasWater will continue to maintain the existing hydrants on Gladstone Main Road and will take action to minimise the leaks from those hydrants. We recognise the hydrants will provide an additional source of water in the event of a fire and that this will provide residents with an added sense of security.

TasWater has held discussions with TasFire about the safety of the town's storage tanks and as a result of these discussions will undertake some further clearing of vegetation within a 20-metre radius of the tanks for additional fire protection.

At least one of the town's storage tanks will be kept isolated from the others. This will reduce the risk of all six storage tanks being drained in the event of an emergency and will provide TasWater staff with enough time to start pumping water from the Ringarooma River or to cart water from another location before the stored water runs dry.

Pricing

TasWater will remove the current variable/volumetric charge for its customers in Pioneer until we have addressed the issue of long-term irrigation supply.

Any long-term solution is intended to operate on a cost-recovery basis with the charges reflecting the number of people who have signed irrigation supply contracts.

TasWater has also given a commitment to review the wording of our service replacement contracts. It was never our intention for these contracts to make it difficult for Pioneer residents to sell their homes so we will look at the contracts to ensure they provide prospective home purchasers with the security they need in relation to continuity of supply.

Short term irrigation supply

TasWater has been looking at a number of options to ensure security of supply over the summer months and has identified the use of a portable diesel pump to transfer water from the Ringarooma River to the existing storage tanks as the most cost effective option.

TasWater will proceed with the purchase and installation of an additional three tanks alongside the existing three tanks, effectively doubling Pioneer's stored water capacity. TasWater will also purchase a trailer-mounted diesel pump for use at the Ringarooma River, if needed, over the summer months.

Data shows that there is more than enough water in the Ringarooma River to meet peak demand at Pioneer.

Long term irrigation supply

TasWater has investigated a range of long term options for the provision of an irrigated supply to Pioneer residents with consultancy firm Jacobs undertaking a sensitivity analysis on eight of those options.

Jacobs found that pumping water from the Ringarooma River with the provision of additional storage tanks would provide the most economical solution in the short, medium and long term.

Moving forward, TasWater will translate the costs of these options into customer prices - remembering that any long-term option will operate on a cost-recovery basis - and will bring them back to the community for further comment.

This will take at least 12 months because of the need to gather comprehensive water usage data.

TasWater is currently looking at options to remove the remaining Boil Water Alerts and Do Not Consume Notices across Tasmania and will be looking at many of these towns collectively rather than individually.

If it becomes an option for TasWater to extend the Winnaleah pipeline to include Herrick and Gladstone, we will be happy to sit down with the residents of Pioneer to discuss how the project may be of benefit to them.

The Jacobs report is available in the document library on this page.

Dual supply plumbing

Our investigations have found that dual supply plumbing for toilet flushing is feasible if the work is carried out by a licensed plumber in accordance with all the relevant guidelines and if it is approved by Dorset Council. The costs will need to be met entirely by the customer.

Individual irrigation supply contracts would need to be updated to reflect the use of non-potable water in the home. Any installation or connections made by residents without the approval of TasWater or Dorset Council would be considered in breach of contract and TasWater would take action accordingly.

Save Each Drop water conservation program

More information about the Save Each Drop water conservation program has been saved in the document library on this page.

We encourage those residents who have signed up for the Pioneer Service Replacement Program and who have had their tanks installed to participate.

Pioneer Service Replacement Program

The roll-out of tanks is progressing with designs currently being finalised for a number of new installations. TasWater is also working on a design that will see the existing community water tank re-used as a rainwater tank at Pioneer Hall.

We are still waiting on a number of outstanding contracts and would obviously like customers to sign and return those contracts as soon as possible so we can move towards a finalisation of the service replacement scheme.

The scheme will only be wrapped up when we have a long-term solution in place for the irrigated supply and residents will be notified accordingly. The notice period for conclusion of the scheme will be determined in conjunction with the Economic Regulator and will be a minimum of six months.

More information about the Pioneer Service Replacement Program is available from Community Engagement Officer Stuart Carless on (03) 6237 8396 or by emailing stuart.carless@taswater.com.au


The roll-out of rainwater tanks to property owners in Pioneer is continuing as part of the Pioneer Service Replacement Program.

Expressions of interest have been received from 95 per cent of all eligible property owners with a total of 24 tanks either installed or nearing completion.

Those property owners who are yet to sign and return a service replacement contract are being encouraged to do so as soon as possible.

TasWater hosted a community meeting at Pioneer on 7 October.

Topics discussed on the night included:

Pioneer water supply dam

The dam has been bypassed and storage tanks installed nearby. The dam wall has been breached to prevent it from refilling as investigations continue into its long-term future.

A request was made at the meeting for TasWater to provide engineering reports into the dam's safety. The relevant Entura report can be found in the document library on this page.

Fire fighting

TasWater will continue to maintain the existing hydrants on Gladstone Main Road and will take action to minimise the leaks from those hydrants. We recognise the hydrants will provide an additional source of water in the event of a fire and that this will provide residents with an added sense of security.

TasWater has held discussions with TasFire about the safety of the town's storage tanks and as a result of these discussions will undertake some further clearing of vegetation within a 20-metre radius of the tanks for additional fire protection.

At least one of the town's storage tanks will be kept isolated from the others. This will reduce the risk of all six storage tanks being drained in the event of an emergency and will provide TasWater staff with enough time to start pumping water from the Ringarooma River or to cart water from another location before the stored water runs dry.

Pricing

TasWater will remove the current variable/volumetric charge for its customers in Pioneer until we have addressed the issue of long-term irrigation supply.

Any long-term solution is intended to operate on a cost-recovery basis with the charges reflecting the number of people who have signed irrigation supply contracts.

TasWater has also given a commitment to review the wording of our service replacement contracts. It was never our intention for these contracts to make it difficult for Pioneer residents to sell their homes so we will look at the contracts to ensure they provide prospective home purchasers with the security they need in relation to continuity of supply.

Short term irrigation supply

TasWater has been looking at a number of options to ensure security of supply over the summer months and has identified the use of a portable diesel pump to transfer water from the Ringarooma River to the existing storage tanks as the most cost effective option.

TasWater will proceed with the purchase and installation of an additional three tanks alongside the existing three tanks, effectively doubling Pioneer's stored water capacity. TasWater will also purchase a trailer-mounted diesel pump for use at the Ringarooma River, if needed, over the summer months.

Data shows that there is more than enough water in the Ringarooma River to meet peak demand at Pioneer.

Long term irrigation supply

TasWater has investigated a range of long term options for the provision of an irrigated supply to Pioneer residents with consultancy firm Jacobs undertaking a sensitivity analysis on eight of those options.

Jacobs found that pumping water from the Ringarooma River with the provision of additional storage tanks would provide the most economical solution in the short, medium and long term.

Moving forward, TasWater will translate the costs of these options into customer prices - remembering that any long-term option will operate on a cost-recovery basis - and will bring them back to the community for further comment.

This will take at least 12 months because of the need to gather comprehensive water usage data.

TasWater is currently looking at options to remove the remaining Boil Water Alerts and Do Not Consume Notices across Tasmania and will be looking at many of these towns collectively rather than individually.

If it becomes an option for TasWater to extend the Winnaleah pipeline to include Herrick and Gladstone, we will be happy to sit down with the residents of Pioneer to discuss how the project may be of benefit to them.

The Jacobs report is available in the document library on this page.

Dual supply plumbing

Our investigations have found that dual supply plumbing for toilet flushing is feasible if the work is carried out by a licensed plumber in accordance with all the relevant guidelines and if it is approved by Dorset Council. The costs will need to be met entirely by the customer.

Individual irrigation supply contracts would need to be updated to reflect the use of non-potable water in the home. Any installation or connections made by residents without the approval of TasWater or Dorset Council would be considered in breach of contract and TasWater would take action accordingly.

Save Each Drop water conservation program

More information about the Save Each Drop water conservation program has been saved in the document library on this page.

We encourage those residents who have signed up for the Pioneer Service Replacement Program and who have had their tanks installed to participate.

Pioneer Service Replacement Program

The roll-out of tanks is progressing with designs currently being finalised for a number of new installations. TasWater is also working on a design that will see the existing community water tank re-used as a rainwater tank at Pioneer Hall.

We are still waiting on a number of outstanding contracts and would obviously like customers to sign and return those contracts as soon as possible so we can move towards a finalisation of the service replacement scheme.

The scheme will only be wrapped up when we have a long-term solution in place for the irrigated supply and residents will be notified accordingly. The notice period for conclusion of the scheme will be determined in conjunction with the Economic Regulator and will be a minimum of six months.

More information about the Pioneer Service Replacement Program is available from Community Engagement Officer Stuart Carless on (03) 6237 8396 or by emailing stuart.carless@taswater.com.au


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  • We are always happy to receive comments and ideas from the community.

    Please share your thoughts or simply let us know if we have provided enough information about the Pioneer Service Replacement Program.

    We are always happy to receive comments and ideas from the community.

    Please share your thoughts or simply let us know if we have provided enough information about the Pioneer Service Replacement Program.

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