Gretna Water Supply Project

All property owners within the new service area
including vacant land and those with multiple properties,
will receive a quarterly account for water charges
(service charge) for each property they own, whether they choose to connect or not.
If you would like to connect but have not yet applied
call TasWater immediately on 13 6992

UPDATE: November 2017

The pipeline and temporary water treatment plant in Gretna has been completed. There is treated water being supplied to Grenta from Lake Fenton and treated at the temporary water treatment plant.

We have been able to commence the Department of Health and Human Services (DHHS) testing process to arrange for the lifting of the Boil Water Alert. The Boil Water Alert it likely to be lifted in Grenta by the end of December 2017, subject to unforeseen delays.

We are now on track to have water supplied to Bushy Park and Glenora by mid 2018.

We experienced a longer than anticipated process to get a contract in place for the design and construction of the Bushy Park water treatment plant at Uxbridge Road.

The completion of the Bushy Park and Glenora pipelines were also delayed through the winter due to weather and rock. We appreciate your patience while we have been working through these issues.

The Bushy Park water treatment plant design is being finalised ready for construction.

What is next?
Once the Bushy Park water treatment plant is completed and the testing has been finalised we will begin using this plant for the treatment of water for all three towns.

In the coming months we will be upgrading water meters in Gretna and installing a booster pump at the Gretna reservoir site to increase water pressure in the area.

It is recommended that if you have any concerns about your private plumbing that you contact a plumber to inspect it to ensure it will cope with mains pressure.

Treated water will be available for connection in Bushy Park and Glenora by the end of April 2018, subject to construction delays and DHHS testing.

Property owners should arrange for their private plumbing work to occur in May or June 2018 when there is water in the TasWater pipes. We will send a reminder to confirm timing in March.

Project construction
The contract for the design and construction of the permanent water treatment plant has been awarded to CRS with construction commencing in November.

There may be some traffic delays on Uxbridge Road in Bushy Park as the water treatment plant is constructed.

TasWater will monitor and manage these impacts as necessary and ensure heavy vehicle movements along the road and near the water treatment plant and reservoir sites are managed effectively.


Work hours are typically between 7am and 6pm from Monday to Friday and 8am to 4pm on Saturdays. Some work may take place outside of these hours.

TasWater is committed to keeping the community informed during the project and to minimising any impacts.

Fees and charges
Once the Boil Water Alert is lifted the 20% discount on variable usage will cease, and you can expect the below estimated charges.

When can I drink the water?
Before you can drink the water from your tap, TasWater’s supply must meet the Australian Drinking Water Guidelines in line with the requirements of the Department of Health and Human Services (DHHS).

Once the water supply meets DHHS approval, you will be notified in writing by us that you can drink the water. This is likely to be at the end of 2017 for Gretna.

UPDATE: November 2017

The pipeline and temporary water treatment plant in Gretna has been completed. There is treated water being supplied to Grenta from Lake Fenton and treated at the temporary water treatment plant.

We have been able to commence the Department of Health and Human Services (DHHS) testing process to arrange for the lifting of the Boil Water Alert. The Boil Water Alert it likely to be lifted in Grenta by the end of December 2017, subject to unforeseen delays.

We are now on track to have water supplied to Bushy Park and Glenora by mid 2018.

We experienced a longer than anticipated process to get a contract in place for the design and construction of the Bushy Park water treatment plant at Uxbridge Road.

The completion of the Bushy Park and Glenora pipelines were also delayed through the winter due to weather and rock. We appreciate your patience while we have been working through these issues.

The Bushy Park water treatment plant design is being finalised ready for construction.

What is next?
Once the Bushy Park water treatment plant is completed and the testing has been finalised we will begin using this plant for the treatment of water for all three towns.

In the coming months we will be upgrading water meters in Gretna and installing a booster pump at the Gretna reservoir site to increase water pressure in the area.

It is recommended that if you have any concerns about your private plumbing that you contact a plumber to inspect it to ensure it will cope with mains pressure.

Treated water will be available for connection in Bushy Park and Glenora by the end of April 2018, subject to construction delays and DHHS testing.

Property owners should arrange for their private plumbing work to occur in May or June 2018 when there is water in the TasWater pipes. We will send a reminder to confirm timing in March.

Project construction
The contract for the design and construction of the permanent water treatment plant has been awarded to CRS with construction commencing in November.

There may be some traffic delays on Uxbridge Road in Bushy Park as the water treatment plant is constructed.

TasWater will monitor and manage these impacts as necessary and ensure heavy vehicle movements along the road and near the water treatment plant and reservoir sites are managed effectively.


Work hours are typically between 7am and 6pm from Monday to Friday and 8am to 4pm on Saturdays. Some work may take place outside of these hours.

TasWater is committed to keeping the community informed during the project and to minimising any impacts.

Fees and charges
Once the Boil Water Alert is lifted the 20% discount on variable usage will cease, and you can expect the below estimated charges.

When can I drink the water?
Before you can drink the water from your tap, TasWater’s supply must meet the Australian Drinking Water Guidelines in line with the requirements of the Department of Health and Human Services (DHHS).

Once the water supply meets DHHS approval, you will be notified in writing by us that you can drink the water. This is likely to be at the end of 2017 for Gretna.

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